| How to Cash Out from Your Pacific
Poker Account
How Long Does it Take to Receive My Winnings?
Cash Out requests are processed three (3) Business
Days from the date of request. During this time you
may cancel your Cash Out Request, from within the Poker
Room's Cashier, and return it to your Pacific Poker
Bankroll. This will allow you to play for Money Play,
without submitting a new Deposit to your Pacific Poker
Account.
The following is a summary of the Cash Out process:
Please note: All time frames are calculated in Business
Days (Monday through Friday).
| Payment Method |
Awaiting Process or Accepted* |
In Process** |
Processed*** |
Total |
Payment Posted as from: |
| Credit Card |
3 Days |
1 Day |
4-7 Days |
8-11 Days |
A variant of:
Intersafe Global
or
I-Fund Intersafe Global
or
Intersafe Global (EU) P Ltd.
or
Intersafe +350-49254 |
| Debit Card |
3 Days |
1 Day |
7 Days |
11 Days |
InterSafe Global
or
Intersafe Global SP |
| Bank Draft |
3 Days |
1 Day |
Europe 10-15 Days |
14-19 Days |
Cassava Enterprises |
| U.S.A. 7-10 Days |
11-14 Days |
Citadel Commerce |
| Canada 7-10 Days |
11-14 Days |
Citadel Commerce |
| Rest of World 21-28 Days |
25-32 Days |
Cassava Enterprises |
| Credit Card Bank Wire |
3 Days
|
1 Day |
3 Days |
7 Days |
Bacs |
| ePassporte |
3 Days
|
1 Day |
1-2 Days |
5-6 Days |
Pacific Poker 18004805186 |
| FirePay |
3 Days |
1 Day |
1-2 Days |
5-6 Days |
Intersafe Global |
| INSTADEBIT |
3 Days |
1 Day |
4-7 Days |
8 -11 Days |
INSTADEBIT.COM
87788DEBIT
|
| NETELLER |
3 Days
|
1 Day |
1-2 Days |
5-6 Days |
Pacific Poker |
| Wire Transfer |
3 Days |
1 Day |
4-7 Days |
8-11 Days |
Cassava Enterprises
or
Citadel Commerce
or
INSTADEBIT.COM
87788DEBIT |
* Cash Out request can still be cancelled and returned
to your Bankroll.
** Cash Out request can no longer be cancelled.
*** Cash Out request has been processed and is being
delivered to you.
After three (3) Business Days, the status of your Cash
Out Request will change to "In Process" and you will
no longer be able to cancel it. You will be notified
by Email when your Cash Out Request is processed and
the money is sent to you.
Credit/Charge/Debit Card Cash Outs:will appear
in your Card's Account(s) two to ten (2-10) Business Days
after processing is complete. Credits will be posted as
from a variant of: Intersafe Global or I-Fund Intersafe
Global or Intersafe Global (EU) Ltd. or Intersafe Global
SP, etc.
Bank Draft Cash Outs: will take between 11 and
32 Business Days (see table above) for international Postal
Service delivery, once processing is complete.
Credit Card Bank Wire Cash Outs: will appear in
your Bank Account(s) two to ten (2-10) Business Days after
processing is complete. Credits will be posted as from:
Bacs.
ePassporte Cash Outs: will appear in your ePassporte
Account one to two (1-2) Business Days after processing
is complete. Credits will be posted as from: Pacific Poker
18004805186
FirePay Cash Outs: will appear in your FirePay
Account one to two (1-2) Business Days after processing
is complete. Credits will be posted as from: Intersafe
Global.
INSTADEBIT Cash Outs: will appear in your Bank
Account four to seven (4-7) Business Days after processing
is complete.
NETELLER Cash Outs: will appear in your NETELLER
Account one to two (1-2) Business Days after processing
is complete. Credits will be posted as from: Pacific
Poker.
Wire Transfer Cash Outs:will appear in your
Bank Account four to seven (4-7) Business Days after
processing is complete.
Cassava Enterprises (Gibraltar), Ltd. (the operator
of Pacific Poker), reserves the right to delay and/or
stop the processing of Cash Out requests until final
approval has been received for any outstanding Deposit
transactions.
There are no fees for any of our Cash Out services.
We want our Members to receive their winnings as soon
as possible and will do our utmost to keep the time
frames stipulated above (please see our Cash Out
Policy for further information). Please be aware
however, that some Cash Out methods are completed via
third parties and delays beyond our control may occur,
in rare cases.
If your Cash Out payment has not been posted within
the specified time limit (see chart above), please contact
us at: support@PacificPoker.com
immediately and we will investigate.
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